The primary mission and responsibility of the local veterans' agent is to advise and assist resident veterans and their dependents in availing themselves of Federal and/or State benefits for which they may be eligible; also, perform varied duties in disbursing and administering the State veterans services program of financial and/or medical benefits referred to above.
The eligibility criteria for State and Federal benefits vary according to source and type of benefit. Inquires pertaining to eligibility should first be directed to the local agent who will provide particulars or refer the matter to a more knowledgeable source. Inquiries are recommended and encouraged either by telephone or E-mail. Personal appointments are also available, preferably, on a call-first basis. All personal data is considered highly confidential.